Never Lose a Patient with Automated Missed Call and Voicemail to Text Follow-Ups
Automatically follow up with missed calls and transcribe voicemails into text to ensure no patient inquiry is left unanswered
Capture Every Patient with Missed Call and Voicemail to Text
Curogram’s Missed Call to Text and Voicemail to Text features automatically send follow-up texts to missed callers and transcribe voicemails into text, making it easier for your staff to respond quickly and efficiently.
By ensuring that no patient inquiry goes unanswered, Curogram helps you retain more patients, fill more appointments, and improve overall patient satisfaction.
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Features
Never miss a call from a potential new patient. Recognize their needs and collect information by text.
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Automatic Missed Call Follow-Up via Text
When a patient calls your office and doesn’t get through, Curogram’s Missed Call to Text feature sends them an automatic follow-up to continue the conversation through SMS, schedule an appointment, or ask a question without waiting on hold.
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Voicemail Transcription to Text
Instead of manually listening to voicemails, Curogram’s Voicemail to Text feature automatically transcribes voicemail messages so your staff can view them in their Curogram dashboard and easily text patients to follow up.
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HIPAA-Compliant and Secure
Both the Missed Call to Text and Voicemail to Text features are fully HIPAA-compliant, ensuring that all patient information is protected and secure.
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Automated After-Hours Messaging
When calls come in after your office is closed, Curogram can send automated after-hours text responses, ensuring patients know their call was received and providing instructions on when they will hear back from your team.
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Customizable Message Templates
Tailor your missed call and voicemail responses with customizable message templates. Whether it’s sending a follow-up for scheduling, prescription refill requests, or billing inquiries, patients receive the appropriate message and know exactly what to do next. -
Seamless VOIP Integration with Top Providers
Curogram integrates effortlessly with leading VOIP systems like RingCentral and Dialpad, and we’re constantly expanding to include providers like Vonage, 8x8, and more. This flexibility ensures your practice’s communication tools work harmoniously.
Recover Missed Calls and Capture More Appointments
Curogram’s Missed Call to Text feature helps your practice recover potential lost appointments by automatically reaching out to patients who couldn’t get through.
Streamline Voicemail Management and Improve Response Times
With Voicemail to Text, voicemails are automatically transcribed and sent as text messages or emails, making it easy for your team to prioritize responses and reply more quickly, leading to higher patient satisfaction.
Reduce Patient Frustration with After-Hours Messaging
Curogram’s automated after-hours messaging ensures they receive a text message acknowledging their call, along with instructions on when your team will follow up.
Never Miss a Patient's Call
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Capturing 35% of Missed Calls for a Multi-Location Clinic
A multi-location healthcare group implemented Curogram’s Missed Call to Text feature to automatically follow up with patients who couldn’t reach the office by phone. Within two months, the practice was able to capture and convert 35% of missed callers into appointments, significantly reducing patient loss.
Improving Voicemail Management for a Busy Family Practice
A busy podiatry practice that was overwhelmed by a high volume of voicemails used Curogram’s Voicemail to Text feature to automatically transcribe and send voicemails to staff members. This improved the practice’s ability to respond to patient inquiries quickly, enhancing patient satisfaction and freeing up time for other tasks.
Enhancing After-Hours Communication for an Urgent Care Center
A specialty clinic implemented after-hours text responses to ensure that patients who called after closing received immediate acknowledgment. This proactive communication helped the center maintain a strong relationship with patients and schedule follow-ups for the next business day, improving overall engagement.
Capture Every Patient Opportunity with Curogram’s Missed Call and Voicemail to Text
Ready to recover missed patient inquiries and streamline voicemail management? Request a Demo today to see how Curogram’s Missed Call and Voicemail to Text features can help your practice capture more opportunities and improve patient satisfaction.