Engage Patients Securely with HIPAA-Compliant 2-Way Texting
Improve patient communication, reduce phone calls, and streamline appointment management with secure, HIPAA-compliant texting—trusted by healthcare practices to maintain privacy and efficiency.
Secure, Real-Time Communication
That Patients Trust
Curogram’s HIPAA-compliant 2-way texting platform allows healthcare practices to communicate directly with patients while ensuring privacy, security and compliance.
With SMS texting for scheduling and admin, and secure encrypted messaging for care coordination, you can reduce call volumes, increase patient satisfaction, and streamline communication for everything from appointment reminders to follow-ups—without compromising on patient confidentiality.
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Features
Texting gets opened and answered better than calls, and is much more efficient for your staff.
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Uses Your Main Number
Curogram's texting platform uses your practice's main phone number, ensuring that patients recognize who is reaching out to them. This familiarity increases response rates and builds trust. Patients are more likely to engage if they know you!
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Auto Response After Hours
When your office is closed, Curogram’s auto-responder keeps patients informed. Set up automatic responses after business hours to let patients know their message has been received and that someone will follow up during office hours. This improves patient satisfaction and reduces frustration.
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Secure Messaging for PHI
Curogram’s encrypted messaging option ensures that all Protected Health Information (PHI) shared via text is secure. Patients often times struggle with interacting through the EMR’s patient portal - Curogram enables providers to easily send lab results to patients or follow-up on clinical issues with simple encrypted messaging via easy SMS links.
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Text Appointment Reminders
Keep patients informed and reduce no-shows with automated appointment reminders sent via text. Curogram allows you to customize reminders based on appointment type, language, or location, making communication clear and relevant for each patient.
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Mobile-Friendly Forms via Text
Patients can receive and complete secure online forms via text, allowing them to upload documents, update insurance information, or submit health histories before their appointment. This helps streamline the intake process and reduces check-in times.
Reduce Phone Call Volume by 50%
Phone calls can overwhelm staff, but with Curogram’s 2-way texting, patients can quickly confirm appointments, ask questions, and follow up without needing to call your office. This frees up your staff to focus on more important tasks while maintaining high levels of patient engagement.
Improve Patient Satisfaction with Instant Communication
Patients prefer the convenience of texting over phone calls. Curogram’s real-time texting allows your practice to provide instant communication, helping patients feel supported and informed at every step of their care.
Protect Patient Privacy and Stay Compliant
Maintaining HIPAA compliance is crucial for protecting patient privacy. Curogram’s platform is built with security in mind, ensuring that all text communication is encrypted and compliant with HIPAA regulations, so you never have to worry about data breaches or violations.
Reduce No-Shows with 2-Way Texting
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Reducing No-Shows with Automated Text Reminders
A busy family practice uses Curogram’s text reminders to send patients customized appointment notifications. Thiscommunication reduces no-show rates by 30%, improving scheduling efficiency and increasing revenue.
Streamlining Insurance and Document Collection
A pediatric clinic uses Curogram’s mobile-friendly forms to request insurance card images and necessary documents before a patient’s visit. Patients can simply snap a photo and upload it securely through text, speeding up the intake process and reducing wait times.
Engaging Patients with After-Hours Auto-Responders
A multi-location clinic leverages after-hours auto-responders to ensure that patients who text outside of business hours receive immediate feedback. These automatic messages assure patients that their inquiry has been received, boosting satisfaction and reducing the number of follow-up calls.
Ready to Improve Efficiency,Patient Engagement,No Show Rates ?
Switch to Curogram’s HIPAA-compliant 2-way texting platform to streamline communication and protect patient data. Request a Demo today and see how secure, real-time texting can transform your practice