Engage Patients and Increase Appointments with Real-Time Online Chat
Convert website visitors into patients by offering real-time SMS chat requests that allow patients to schedule appointments, ask questions, and engage with your practice directly from your website
Capture New Patients with Curogram’s Online Chat Request
Curogram’s Online Chat Request feature allows potential patients to start a conversation with your practice directly from your website.
Whether they’re asking about services, scheduling an appointment, or have a question, this real-time engagement tool helps you capture more leads and convert website visitors into new patients.
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Features
Chat features help patients get answers fast.
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Instant Patient Engagement from Your Website
With Online Chat Request, patients can initiate an SMS conversation with your practice directly from your website. This real-time chat option gives potential patients the immediate assistance they need, increasing the likelihood of them booking an appointment.
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Easy Appointment Scheduling via Chat
Patients can schedule appointments directly through the SMS chat interface, making it easy for them to secure a visit without the hassle of calling your office. This convenience improves the patient experience and boosts your appointment conversion rates.
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Convert Website Visitors into Patients
By offering real-time patient engagement options, Curogram helps you engage with potential patients while they’re actively browsing your website. This increases the chances of converting visitors into booked appointments, preventing them from leaving your site without taking action.
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Route Requests to the Appropriate Staff Member
Patients can use Curogram’s Online Chat Request feature to inquire about booking appointments, prescription refills, medical records, and billing questions.
Route appointment requests to the front desk, prescription refill requests to the nurse at the relevant clinic location, and billing inquiries to your internal or outsourced billing department.
Capture More Leads and Convert Them into Patients
Curogram’s Online Chat Request allows you to provide immediate answers and schedule appointments in real time, helping you capture leads and convert them into patients before they look elsewhere.
Reduce Call Volume and Increase Convenience
Patients who prefer digital communication can easily book appointments through SMS chat, improving their experience and reducing the workload on your front desk staff.
Increase Staff Productivity
Curogram’s advanced text-routing tools assign messages to the right staff so your team members can stay productive on tasks that are meant for them.
Engage Patients 24/7 with Automated After-Hours Responses
Even when your office is closed, Curogram’s automated responses keep potential patients engaged.
Speed up Conversations and Appointments
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Increasing New Patient Appointments for a Multi-Location Clinic
A multi-location healthcare group implemented Curogram’s Online Chat Request to capture new patients directly from their website. Within weeks, the clinic saw a 20% increase in appointment bookings from website visitors, helping them fill their schedules and grow their patient base.
Reducing Phone Calls with Online Chat Scheduling
A primary care practice used Curogram’s real-time chat feature to offer patients an alternative to calling for appointments. By allowing patients to schedule visits directly through chat, the practice reduced phone call volume by 35%, improving staff efficiency and patient satisfaction.
Capturing After-Hours Leads for a Therapy Clinic
A therapy clinic set up automated after-hours chat responses to ensure potential patients receive immediate acknowledgment when contacting the clinic after closing time. The center saw a 50% increase in new patient inquiries through the chat system, as patients appreciated the prompt response and clear follow-up instructions.
Engage More Patients and Increase Appointments with Curogram’s Online Chat Request
Ready to capture more leads and grow your patient base with real-time chat? Request a Demo today and see how Curogram’s Online Chat Request can help your practice engage patients and increase appointments.